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Application & Integration Specialist

  • Location: Appleton, Wisconsin
  • Type: Direct Hire
  • Job #3897

Carex’s partner, based in Appleton, WI, is a leader in promotional products and distribution.  They partner with hundreds of distributors and thousands of suppliers and have repeatedly been named as a top place to work.

They are seeking an Application & Systems Integrator to support their ongoing NetSuite implementation.  This is a permanent, direct-hire position.
What you’ll do:

The Application & Systems Integrator is responsible for developing and maintaining system integrations and components, including but not limited to; SQL reports, application to application integrations, internal and external API, file transfer, and EDI and SQL queries.

The Application & Systems Integrator is fully responsible for participating in requirements analysis and decomposition, design, development, internal testing, and the  documentation of same for the application-application integrations. Primary responsibilities will also include
Level 2 and 3 application support troubleshooting existing integrations and providing technical support to the application development team. The Application & Systems
Integrator is part of the Business Applications team.
Application & System Integration

  • Develop and maintain services used in cloud application integrations
  • Provide oversight across multiple projects
  • Collaborate closely with department heads and end-users alike
  • Be the point person for most complex application integration and transformation problems
  • Help maintain the integrity and security of systems and databases
  • Act as a gateway between the software we license/configure, external implementation partners, and all company end-users
  • Hands on technical implementation will be required
  • Job duties include design, code, unit test, system test, performance test, debug, implement, document, and support solution systems through new system

Technical Specifications

  • Works with development team to architect, design, build, and implement application integrations
  • Coordinates directly with business users, developer and analyst of Business Applications to best understand and determine business specifications
  • Translate business requirements into technical specifications and then into a real-world solution
  • Documents the design in accordance with best practices
  • Develop and maintain data integration components such as SQL queries, SQL stored procedures, data extraction and cleansing
  • Build, maintain and optimize existing SQL reports
  • Develop and maintain integration with system front end components
  • Hands on development of application and integration endpoints will be required
  • Debugging, maintaining and improving existing software and setting the standard for testing and deployment of applications

Manages Integrations & Performance

  • Proactively monitor and support integrations to ensure they are running as scheduled; troubleshoot to determine cause and resolve as needed
  • Ongoing maintenance and support: Provide reactive assistance (troubleshooting, remediation, resolution) when customer encounters a data integration issue

Quality Assurance and Testing

  • Implement common APIs based on architecture guidelines and framework related to logging, authentication, security, error recovery etc.
  • Design and review test cases
  • Perform acceptance testing throughout a project, including post implementation testing to verify the deliverable meets requirements and compliance standards

Customer & End-User Technology Support (L2-L3+)

  • Serve as the escalation contact supporting complex issue troubleshooting, connectivity issues, escalations to third party support
  • Provides technical assistance to troubleshoot and resolve integration errors
  • Respond to off-hour alerts, calls, emails or notifications to ensure operational efficiency and uptime when needed
  • Carry out level 2 and level 3 incident support for in-production systems and manage end user expectations
  • Support development on resolving system defects, acting as liaison, and developing solutions

What you’ll Bring:

  • Bachelor’s or Associate’s Degree in Information Systems or related field required.
  • 5+ years experience in application integration
  • Experience analyzing/designing/developing/supporting highly-scalable server applications in distributed Microsoft environments, preferred.
  • Excellent analysis, design, and development skills with a strong drive to produce not just code but also a tight and seamless overall user experience: great quality, intuitive user interference, and excellent performance.
  • Experience with core business software applications.
  • Experience in the following technologies: .NET, C#, Visual Studio and Web Development Languages
  • Experience with Microsoft SQL Server databases, database indexing, and troubleshooting.
  • Microsoft Business Intelligence suite of tools (SSAS, SSIS, SSRS)
  • Experience with integration of 3rd party or cloud-based APIs with on-premise applications (web services and web API's)
  • Knowledge of security standards and techniques for web applications.
  • Experience with NetSuite and/or the promotional products industry is a plus


  • Personal Leadership
  • Agile & Adaptable: Responds to change and uncertainty with confidence and openness; seeks new experiences to develop skills; solicits and acts on feedback; learns from experiences; not afraid to take risks.
  • Accountable: Accepts responsibility for one’s own performance and actions; follows through on commitment; assumes positive intent in others; treats others objectively and consistently; acts with integrity
  • Courageous: Confronts difficult issues objectively and supports others who do the same; champions new ideas; manages personal discomfort in difficult situations.
  • Team Leadership
  • Collaborate: Works effectively with others to meet goals and satisfy business objectives; develop and maintain strong relationships with internal/external partners; seek buy-in of stakeholders; deal with disagreements or different points of view in a constructive manner; and maintain positive relationships even under difficult circumstances.
  • Communicate Effectively: Listens attentively and with empathy to concerns of others; adjusts messages to the audience; keeps people up to date with relevant information; speaks and writes clearly; encourages others to express views, even unpopular ones.
  • Manage Talent: Willingly shares expertise and experience with others. 
  • Engage & Inspire Others: Conveys trust in people’s competence to do their jobs; creates a feeling of energy, excitement, and personal investment; inspires others to excel; recognizes performance that exceeds expectations
  • Thought Leadership 
  • Solves Problems: Seeks out and considers relevant data, intuition, ideas and experience to make decisions and solve problems; efffctively and efficiently integrates information from diverse sources; thoughtfully considers alternative solutions and perspectives.
  • Strategizes: Thinks critically; understands implications of decisions; shares ideas for improvement; sees how his/her work relates to the work of other teams in the organization as a whole; knows which people in the organization need to be informed, what they need to know, and when to tell them.
  • Innovates: Generates new ideas that add value; nurtures fresh approaches and appropriate risk taking; seeks alternative points of view; approaches problems with curiosity and generates creative solutions.
  • Results Leadership 
  • Manages Execution: Manage resources and time to achieve business objectives; prioritizes goals; works quickly to get things done. 
  • Drives for Results: Fosters a sense of urgency and commitment to achieve goals and create an Owner focused environment; takes initiative to proactively address critical issues; carefully considers compliance and regulatory obligations. 
  • Maximizes Productivity: Identifies ways to streamline and improve efficiency of work; ensures that defined processes, quality standards, and best practices are executed as designed.




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