Carex’s partner, based in Appleton, WI, is a leader in promotional products and distribution. They partner with hundreds of distributors and thousands of suppliers and have repeatedly been named as a top place to work.
They are seeking an Application & Systems Integrator to support their ongoing NetSuite implementation. This is a permanent, direct-hire position. What you’ll do:
The Application & Systems Integrator is responsible for developing and maintaining system integrations and components, including but not limited to; SQL reports, application to application integrations, internal and external API, file transfer, and EDI and SQL queries.
The Application & Systems Integrator is fully responsible for participating in requirements analysis and decomposition, design, development, internal testing, and the documentation of same for the application-application integrations. Primary responsibilities will also include Level 2 and 3 application support troubleshooting existing integrations and providing technical support to the application development team. The Application & Systems Integrator is part of the Business Applications team. Application & System Integration
Develop and maintain services used in cloud application integrations
Provide oversight across multiple projects
Collaborate closely with department heads and end-users alike
Be the point person for most complex application integration and transformationproblems
Help maintain the integrity and security of systems and databases
Act as a gateway between the software we license/configure, externalimplementation partners, and all company end-users
Hands on technical implementation will be required
Job duties include design, code, unit test, system test, performance test, debug,implement, document, and support solution systems through new system
Technical Specifications
Works with development team to architect, design, build, and implement applicationintegrations
Coordinates directly with business users, developer and analyst of BusinessApplications to best understand and determine business specifications
Translate business requirements into technical specifications and then into areal-world solution
Documents the design in accordance with best practices
Develop and maintain data integration components such as SQL queries, SQL storedprocedures, data extraction and cleansing
Build, maintain and optimize existing SQL reports
Develop and maintain integration with system front end components
Hands on development of application and integration endpoints will be required
Debugging, maintaining and improving existing software and setting the standard fortesting and deployment of applications
Manages Integrations & Performance
Proactively monitor and support integrations to ensure they are running asscheduled; troubleshoot to determine cause and resolve as needed
Ongoing maintenance and support: Provide reactive assistance (troubleshooting,remediation, resolution) when customer encounters a data integration issue
Quality Assurance and Testing
Implement common APIs based on architecture guidelines and framework related tologging, authentication, security, error recovery etc.
Design and review test cases
Perform acceptance testing throughout a project, including post implementationtesting to verify the deliverable meets requirements and compliance standards
Customer & End-User Technology Support (L2-L3+)
Serve as the escalation contact supporting complex issue troubleshooting,connectivity issues, escalations to third party support
Provides technical assistance to troubleshoot and resolve integration errors
Respond to off-hour alerts, calls, emails or notifications to ensure operationalefficiency and uptime when needed
Carry out level 2 and level 3 incident support for in-production systems and manageend user expectations
Support development on resolving system defects, acting as liaison, and developingsolutions
What you’ll Bring:
Bachelor’s or Associate’s Degree in Information Systems or related field required.
5+ years experience in application integration
Experience analyzing/designing/developing/supporting highly-scalable serverapplications in distributed Microsoft environments, preferred.
Excellent analysis, design, and development skills with a strong drive to produce notjust code but also a tight and seamless overall user experience: great quality,intuitive user interference, and excellent performance.
Experience with core business software applications.
Experience in the following technologies: .NET, C#, Visual Studio and WebDevelopment Languages
Experience with Microsoft SQL Server databases, database indexing, andtroubleshooting.
Microsoft Business Intelligence suite of tools (SSAS, SSIS, SSRS)
Experience with integration of 3rd party or cloud-based APIs with on-premiseapplications (web services and web API's)
Knowledge of security standards and techniques for web applications.
Experience with NetSuite and/or the promotional products industry is a plus
Knowledge/Skills/Abilities/Competencies
Personal Leadership
Agile & Adaptable: Responds to change and uncertainty with confidenceand openness; seeks new experiences to develop skills; solicits and acts onfeedback; learns from experiences; not afraid to take risks.
Accountable: Accepts responsibility for one’s own performance and actions;follows through on commitment; assumes positive intent in others; treatsothers objectively and consistently; acts with integrity
Courageous: Confronts difficult issues objectively and supports others whodo the same; champions new ideas; manages personal discomfort in difficult situations.
Team Leadership
Collaborate: Works effectively with others to meet goals and satisfy business objectives; develop and maintain strong relationships with internal/external partners; seek buy-in of stakeholders; deal with disagreements or different points of view in a constructive manner; and maintain positive relationshipseven under difficult circumstances.
Communicate Effectively: Listens attentively and with empathy to concerns of others; adjusts messages to the audience; keeps people up to date with relevant information; speaks and writes clearly; encourages others to express views, even unpopular ones.
Manage Talent: Willingly shares expertise and experience with others.
Engage & Inspire Others: Conveys trust in people’s competence to do theirjobs; creates a feeling of energy, excitement, and personal investment; inspires others to excel; recognizes performance that exceeds expectations
Thought Leadership
Solves Problems: Seeks out and considers relevant data, intuition, ideas and experience to make decisions and solve problems; efffctively and efficiently integrates information from diverse sources; thoughtfully considers alternative solutions and perspectives.
Strategizes: Thinks critically; understands implications of decisions; shares ideas for improvement; sees how his/her work relates to the work of other teams in the organization as a whole; knows which people in the organization need to be informed, what they need to know, and when to tell them.
Innovates: Generates new ideas that add value; nurtures fresh approaches and appropriate risk taking; seeks alternative points of view; approaches problems with curiosity and generates creative solutions.
Results Leadership
Manages Execution: Manage resources and time to achieve business objectives; prioritizes goals; works quickly to get things done.
Drives for Results: Fosters a sense of urgency and commitment to achieve goals and create an Owner focused environment; takes initiative to proactively address critical issues; carefully considers compliance and regulatory obligations.
Maximizes Productivity: Identifies ways to streamline and improve efficiency of work; ensures that defined processes, quality standards, and best practices are executed as designed.
