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Business Analyst

  • Location: Madison, Wisconsin
  • Type: Contract
  • Job #2302

Carex’s partner is a Madison, WI-based Health Insurer.  They are seeking a junior to mid-level Business Analyst to join their team. This position is open to both Contract and Direct Hire Arrangements.  Direct Hire candidates are limited to living in WI, IL, MO, or OK.

What you’ll do:

  • Requirements Management: Conducts elicitation sessions using various methods. Analyze, specify and create user stories or other documentation that captures requirements for system and process changes. Verifies requirements and gain business and technical approval during sprint demonstrations or other meetings. Facilitates workshops on process (business and system) improvement initiatives. Evaluates and presents recommendations for process improvements.
  • Software testing (Creation, Execution and Tracking): Develops, executes and maintains test designs, including test cases and test scripts. Uses automation and Behavior Driven Development (BDD) when appropriate. Conducts testing to ensure that functionality, usability, reliability and performance of solutions are consistent with requirements. Reports and manages issues and defects and troubleshoot to determine root cause to ensure all issues are resolved. Develops and/or executes test scenarios and validate against acceptance criteria to ensure high quality products are delivered.
  • System Support and Analysis: Provides release, implementation and production support to the organization. Assists with user or system documentation of process and procedures. Manages and coordinates resolution of system problems and provide support after system implementation. Utilizes strong problem solving and ability to think on feet to restore services, address concerns. Translates assignments received into the form of objectives to specific tasks, features, stories, ceremonies and overall work needed. Works with vendors as needed to address issues or implement changes. Knowledge of core system and processes across multiple business and system areas.
  • Operational Process Improvement: Understands and follows project delivery methodologies (Agile/SAFe). Participates in IT process improvements initiatives. Influences policy and procedures within an agile team or business analysis team and has appropriate transparency with leadership on process improvement initiatives (taking initiative to point out and correct issues where needed). Collaborates with business partners and IT teams to develop procedural material and training (user or technical documentation).
  • Performs other duties as assigned.

What you’ll bring:


  • Bachelor's degree , or equivalent combination of experience and education


  • Three years’ experience as a business analyst in a Health Insurance environment and understanding of standard insurance EDI files
  • Ability to write SQL queries


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