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Configuration Specialist

  • Location: IL
  • Type: Contract
  • Job #1816

Our partner is seeking a Configuration Specialist for a remote 6 month+ contract. They will be responsible for the creation and configuration of each client’s database with key pieces of information that is specific to the client’s specifications. This position is focused on the onboarding process of new clients and making sure data is created, loaded or configured properly and accurately within a designated timeframe of the implementation process.  The Configuration Specialist must consistently track and document all client interactions and changes within the database for success.

What You'll Do:

  • Maintain on time schedules, quality metrics and measurable changes for a successful database release to customers

  • Load and maintain clinic specific data, such as provider lists, insurance company lists, clinic fees, medications, provider specific information, logos, etc

  • Track onboarding tasks against a schedule and coordinate with internal staff to ensure goals are met on a timely basis

  • Provide quality and timely responses/actions to on-boarding activities

  • Document, track and provide status updates on all projects via Salesforce

  • Liaise with other members of the implementation team and technical development experts to ensure high quality work of the customer database configuration

  • Provide feedback to the Project Manager on the current status of database readiness and go live status

What You'll Bring

  • Associates degree or equivalent combination of education and experience
  • Minimum of two years related experience in a business, sales or technical environment support professional workforce

  • Proficient in Windows based applications, including Word, Excel, PowerPoint, Microsoft Office and Salesforce

 

Preferred:

  • Bachelor’s Degree

  • Previous experience in a medical office setting and/or experience with an Electronic  Medical Record a plus

  • Experience working in Healthcare or Software Development  

  • Medical billing knowledge is a bonus   

 

 

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