We have exciting new opportunities to work for a mission driven healthtech start up as a Customer Success Account Manager in the Austin, TX area. As part of the Customer Success team, you will build new opportunities and solve challenges for the customers as they help people find and connect with the help they need. These customers are innovative organizations across many sectors — healthcare, government, local and national nonprofits, and private consultancies, to name a few. We are seeking passionate individuals with healthcare and SaaS experience in metro areas across the U.S.
What You'll Do:
Your role will center around building trusted executive customer relationships, building and maintaining strong customer health and retention, and expanding customer use of the platform.
What You'll Bring:
We are not a perfect fit for everyone. To help with an initial screen, consider these things that we think will help a person thrive: