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IT Enterprise Storage - Technical Analyst Sr

  • Location: Oshkosh
  • Type: Direct Hire
  • Job #3230

Carex is working with a highly respected global organization, with roots and a HQ in Wisconsin, and over 15,000 employees. They are looking for a Senior IT Enterprise Storage Technical Analyst.  This person will be responsible for service delivery and project deliverables within the global infrastructure environment. This role will identify gaps, needs, and lead improvement efforts to improve service delivery. This role will be considered a subject matter expert (SME) in one or more key technologies under the infrastructure domain. It is expected that this role will operate independently, solve complex problems, and fulfill requests with minimal supervision.

What you’ll do:

  • Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
  • Provide solutions for both RTB and project efforts of medium to high complexity.
  • Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
  • Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
  • Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing.

What you’ll bring:

  • Bachelor’s degree in Computer Science, Information Systems, or equivalent.
  • Five (5) or more years of experience in Information Technology, or in a related area.

Standout Qualifications:

  • Experience with enterprise network-attached storage (Dell EMC Isilon File Storage; Pure Storage Area Networks; Software Defined Cloud File Storage; Storage replication; Storage DR design and monitoring); Experience with operating systems such as Windows Server, Linux RedHat and Oracle Enterprise; Experience with VMware and vSphere; Experience with Microsoft Active Directory (NTFS, DFS, and file services); Knowledge of Brocade DCFM and Fabric Management; Knowledge of Azure Cloud Storage concepts; Knowledge of enterprise backup and recovery concepts (EMC Avamar and Data Domain)
  • Relevant industry related certifications
  • Information Technology experience within the manufacturing industry.
  • Ability to effectively communicate.
  • Ability to work in a team environment.
  • Strong organizational skills with exceptional follow through and attention to detail.
  • Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
  • Ability to work in a fast-paced environment where requirements are constantly changing.
  • Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

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