Carex’s partner is an enterprise mobile patient communication platform for major healthcare systems,.  based in Chicago Supported by real-time integration with customer systems, their cloud-based platform delivers interactive communication solutions that increase patient engagement, access, convenience, and service recovery—and ultimately drive a superior patient experience, operational efficiencies and  cost savings for their clients.

They are looking for an experienced Customer Success Manager who  possesses a successful track record supporting software-as-a-service (SaaS) platforms for enterprise healthcare clients. This individual must have prior experience managing large enterprise clients through multi-year contracts with successful product renewals. This candidate should be able to bring forward creative approaches to solving problems for their previous clients and how they were able to reduce (or eliminate) customer churn.

What you’ll do:

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Helpful experiences and skills:

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Carex’s partner, based in Chicago, IL,  is an enterprise mobile patient communication platform for major healthcare systems. Supported by real-time integration with customer systems, their cloud-based platform delivers interactive communication solutions that increase patient engagement, access, convenience, and service recovery—and ultimately drive a superior patient experience, operational efficiencies and cost savings for our clients.

What you’ll do:

What you’ll bring:

Helpful experiences and skills

#LI-TB1

Position Summary:

Carex’s Chicago-based Healthtech partner is looking for a Product Delivery Lead with a solid foundation in software implementation and data integration. This individual must demonstrate the capabilities required to analyze, integrate, configure and support a complex, multi-step workflow solution at a large healthcare organization. To be successful in this role, the individual requires strong data analysis and critical thinking skills, as well as the ability understand and implement different methods of data exchange with hospital EHR systems. An ideal candidate for this position enjoys working in a fast-paced team environment, approaches problem-solving challenges independently, understands general data integration workflows, uses analytical skills to validate large sets of data, and has a passion for implementing quality software solutions.

What you’ll do:

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Preferred Qualifications:

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Position Summary:

Carex’s Healthtech partner in Chicago is looking for an Implementation Lead with a solid foundation in software implementation and customer service. This individual must demonstrate the capabilities required to engage, plan, configure, implement and support a complex, multi-step workflow solution at a large healthcare organization. To be successful in this role, the individual requires strong client management skills, as well as the ability to collaborate with cross-functional teams to meet project milestones and deliver measurable performance outcomes. An ideal candidate for this position enjoys working in a fast-paced team environment, can approach problem-solving challenges independently, has a strong attention to detail, and a passion for improving the customer experience.

What you’ll do:

What you’ll bring:

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Update 9/14: this role is still open and they are still seeking candidates.  
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Carex's Chicago-based partner is a growing healthcare technology player looking to grow it's high-performing team.  They are hiring a Full-Stack Software Developer with a front-end emphasis. 

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Remote work is ok for now, but successful remote candidate will need to relocate to Chicago at some point. 

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