Our mission driven healthtech partner is looking to add Senior Customer Success Managers to their team in Madison, WI. Candidates should have knowledge of the healthcare sector, have strong project management and SaaS implementation experience and take a proactive, customer-centric approach! This role is a hybrid role out of the Madison office.
The Customer Success team is an integral part of fulfilling this mission: this team builds new opportunities and solve challenges for our customers as they help people find and connect with the help they need. The customers are innovative organizations across many sectors — healthcare, government, local and national nonprofits, and private consultancies, to name a few. The Sr Customer Success Manager role will center around building lasting customer relationships, onboarding new customers, and growing customer accounts, our impact, and our company. The ideal candidate has 5+ years experience in account management, customer success, project management, with a significant experience managing large enterprise accounts for healthcare or health plan organizations. If this sounds like you, apply today!