Carex is partnering with a research and development company to search for a Senior Program Manager. This individual will be an active thought partner who will be leading specific workstreams as part of their Contingent Labor source to pay (S2P) technology deployment. The Senior Program Manager will partner closely with cross-functional team members to deliver solutions within their S2P platform, specifically focused on Contingent Labor. This role will be leading workstreams, ensuring timelines are met, working with stakeholders, Enablement Specialist and Business Analyst to ensure deliverables meet their needs. The ideal candidate will have expertise and experience in program and project management, experience in implementing new business processes and technology platforms, and working closely with a diverse group of people in a demanding and fast-paced work environment. The candidate will work cross-functionally, with business teams, IT teams, and system integrator partners.
What You’ll Do:
- Lead and coach multiple efforts and cross-functional teams to deliver projects successfully.
- Apply and coach to project management methodologies and best practices.
- Collaborate with internal cross functional teams and senior leadership to develop strategies, goals, and projects to support the needs of the business.
- Develop and present status updates to multiple audiences (project teams to leadership) that effectively convey status, obstacles and solutions, opportunities.
- Facilitate defining success metrics for a given initiative (OKRs and KPIs); manage the tracking and reporting of those metrics; support the team in promoting their accomplishments.
- Maintain program metrics around initiative goals and communicate progress to key stakeholders.
- Drive positive organizational change management processes via planning, communications, and relationship management.
- Increase leadership impact and effectiveness through connectedness and commitment to pull through on programs, resources and initiatives.
- Effectively manage resource allocation and team workloads, ensuring assigned project deadlines are met in accordance with the larger portfolio.
- Make critical and difficult decisions based upon a combination of business goals, data analysis, experience, and judgement.
- Formulate, organize, and monitor inter-connected projects; including coordination of cross-project activities.
- Manage escalation process when critical risks arise and manage dependencies across projects accordingly to minimize impact to the key deliverables.
- Assess organizational impacts for projects or programs and develop the appropriate tactics to best fit each audience with the right level of communications, engagement, training, and support.
- Proactively identify and escalate organizational readiness and adoption risks for mitigation.
- Influence project team members or stakeholders to execute on both short-term actions as well as longer term development of approach, design, and infrastructure.
- Ability to effectively collaborate as a part of a team and operate independently across projects based on project complexity and needs.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Regular and reliable attendance.
- Ability to act with an inclusion mindset and model these behaviors for the organization.
- Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
What You’ll Bring:
- Project/Program Management with Source to Pay technologies
- 10+ years of experience in increasing responsibility of scope and leadership including organizational effectiveness, project management or related field.
- 8+ years managing and leading large projects or teams.
- Extensive experience applying techniques and methods of modern project/program management – along with expertise with product management platforms and tools.
- Extensive experience engaging with product managers, engineers, designers, researchers, SMEs, and company leaders in a constructive and collaborative relationship where you can both learn and influence.
- Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
- Strong leadership skills, including the ability to influence multiple stakeholders and leaders without direct authority.
- Advanced problem-solving, organizational, and analytical skills with the ability to evolve operational models.
- Authorization to work in the United States without sponsorship.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
- Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
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