Carex is partnering with a biotech industry leader for a Senior Application Analyst opportunity in Madison, WI. This role will support and optimize digital manufacturing applications, with a primary focus on SAP Production Planning and Detailed Scheduling (PPDS), Digital Manufacturing, and Quality Management. The Senior Application Analyst will serve as a subject matter expert, providing production support, leading application configuration and enhancements, guiding workflow design, and collaborating with cross-functional stakeholders to deliver effective technology solutions.
What You’ll Do
- Design, configure, upgrade, and improve business applications supporting manufacturing operations.
- Serve as the primary support contact for application end users, identifying and resolving production issues and technical challenges.
- Lead configuration, development, testing, and implementation of application changes and enhancements.
- Support SAP PPDS, Digital Manufacturing, and Quality Management capabilities within a manufacturing environment.
- Analyze business processes and operational needs to identify opportunities for workflow and technology improvements.
- Design and implement practical, scalable solutions to complex application and business problems.
- Create and maintain system documentation, processes, and procedures.
- Estimate enhancement and support requests and help establish scope, schedules, and quality expectations for software projects.
- Collaborate with business stakeholders, project leadership, software vendors, and cross-functional application teams to align business requirements with technology solutions.
- Troubleshoot application issues and provide timely status updates to key stakeholders.
- Provide end-user production support through issue-tracking and support processes.
- Serve as a subject matter expert for assigned applications and act as a delegate for leadership when addressing incidents or problem resolution.
- Lead or coordinate complex projects and assign or delegate configuration and other activities to team members.
- Mentor other analysts and provide guidance on technical and application-related challenges.
- Lead internal process design and documentation efforts that support continuous improvement.
- Participate in end-user training and develop materials to support application adoption.
- Communicate clearly with project leadership, subject matter experts, and key stakeholders in a cross-functional, matrixed environment.
- Adapt to changing business needs, ambiguous situations, new information, and evolving technology requirements.
- Work nights and/or weekends when needed and travel approximately 5% of the time, including occasional overnight or weekend travel.
What You’ll Bring
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or a high school diploma/GED with 12 years of relevant experience in lieu of a degree.
- 5+ years of experience developing or configuring technology solutions in an application analyst or project delivery role.
- In-depth knowledge of SAP PPDS, Digital Manufacturing, and Quality Management design and configuration.
- In-depth knowledge of SAP MM/PP design and configuration.
- Understanding of integration points between SAP PPDS, Digital Manufacturing, and Quality Management.
- Experience leading teams of analysts and directing the work of others.
- Experience leading complex projects and coordinating work across cross-functional teams.
- Demonstrated ability to understand and apply industry best practices.
- Strong analytical, organizational, problem-solving, and business process skills.
- Excellent interpersonal and communication skills.
- Strong computer skills, including internet navigation, email, and Microsoft Office applications.
- Ability to operate effectively in a complex, cross-functional, and matrixed environment.
- Ability to take ownership of work, prioritize effectively, and consistently deliver accurate and timely results.
- Ability and willingness to learn new software applications and adapt to changing business requirements.
- Ability to perform the essential duties of the position with or without accommodation.
- Willingness and ability to work consistently onsite in Madison, WI, up to four days per week.
- Ability to travel between local work locations as needed.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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