Carex is partnering with a Health Insurance industry partner to identify an experienced Application Architect – Salesforce & Enterprise Integration to provide architectural leadership across a complex enterprise application ecosystem, including Salesforce Sales Cloud, MuleSoft, Salesforce Marketing Cloud, and Salesforce Data Cloud.
This highly influential role will shape the strategic direction of Salesforce architecture, enterprise integrations, and connected technology solutions. The ideal candidate brings deep Salesforce Core CRM architecture expertise, strong enterprise integration knowledge, and the ability to evaluate technology decisions through a broader lens of scalability, security, maintainability, and long-term business value.
Success in this position requires more than technical expertise. This individual will serve as a trusted architectural advisor, bringing together developers, administrators, integration engineers, cybersecurity professionals, vendors, and business leaders to navigate complex challenges, challenge assumptions, and develop practical, sustainable solutions.
The Application Architect will establish architectural standards, guide technical teams, influence enterprise technology strategy, and identify modernization opportunities that improve operational efficiency and customer experiences. While hands-on expertise across every Salesforce product is not required, the ability to provide architectural direction and collaborate effectively with specialized technical resources is essential.
What You’ll Do
- Lead Salesforce Application Architecture: Define, maintain, and evolve architecture standards, design patterns, and technical roadmaps for Salesforce Core CRM and its connected enterprise applications.
- Architect Enterprise Integrations: Design and guide scalable integrations between Salesforce and enterprise applications, platforms, and data sources using MuleSoft, APIs, event-driven architecture, batch processing, and other appropriate integration patterns.
- Provide Cross-Platform Architectural Oversight: Guide architectural decisions involving Salesforce Marketing Cloud and Data Cloud, partnering with specialized technical resources to ensure seamless integration and alignment with enterprise objectives.
- Establish Technical Standards and Governance: Develop architectural guardrails and best practices related to configuration versus customization, security, data management, performance, scalability, maintainability, and technical debt.
- Lead Architecture and Solution Reviews: Evaluate proposed technology solutions, identify risks and dependencies, challenge assumptions, and recommend approaches that balance immediate business needs with long-term architectural sustainability.
- Guide Cross-Functional Technical Teams: Provide architectural direction to developers, Salesforce administrators, integration engineers, vendors, and other technology professionals throughout design, development, testing, implementation, and production support.
- Influence Enterprise Technology Strategy: Translate complex technical considerations into clear business impacts, risks, trade-offs, and recommendations to support informed decision-making among technical and executive stakeholders.
- Drive Technology Modernization: Evaluate emerging Salesforce capabilities, cloud technologies, intelligent automation, and AI-driven solutions to identify opportunities for simplification, innovation, and improved business outcomes.
- Align Business and Technology Priorities: Collaborate with business stakeholders, enterprise technology teams, cybersecurity professionals, and external partners to translate business requirements into secure, scalable, and sustainable solutions.
- Promote Architectural Excellence: Mentor technical professionals, encourage knowledge sharing, and foster consistent architectural practices across teams and technology platforms.
What You’ll Bring
- Education and Experience: One of the following combinations:
- Bachelor’s degree in Information Systems or a related technical field and 6+ years of relevant application development, support, and solution implementation experience.
- Associate degree and 9+ years of applicable experience.
- High school diploma or equivalent and 12+ years of applicable experience.
- Cross-Functional Collaboration: 4+ years of experience working across business departments and IT disciplines, including application development, infrastructure, third-party applications, technical support, and cybersecurity.
- Salesforce Architecture Expertise: Significant experience architecting complex enterprise applications and Salesforce environments, with deep knowledge of Salesforce Core CRM architecture, application design, data models, security, automation, integrations, and platform scalability.
- Enterprise Integration Expertise: Strong understanding of enterprise integration architecture, including APIs, middleware, reusable services, and modern integration patterns, with demonstrated experience connecting Salesforce to enterprise applications and data sources.
- Solution Architecture Leadership: Proven ability to translate complex business challenges and requirements into scalable, secure, maintainable technology solutions.
- Architecture Governance: Experience establishing technical standards, architectural patterns, design guardrails, and technology roadmaps that support enterprise objectives.
- Technical Decision-Making: Demonstrated success leading architecture reviews, evaluating technical alternatives, identifying risks, and influencing technology decisions across multiple teams.
- Strategic Communication: Strong ability to communicate complex architectural concepts, technical risks, and solution trade-offs to both technical and nontechnical stakeholders.
- Technical Leadership: Ability to guide, mentor, and influence developers, administrators, integration specialists, and other technical professionals while leveraging specialized expertise across platforms.
- Salesforce and Integration Technology Exposure: Experience with or knowledge of several of the following is preferred:
- MuleSoft Anypoint Platform and API-led connectivity.
- Salesforce Marketing Cloud, including CRM integration, customer journeys, segmentation, and engagement.
- Salesforce Data Cloud, including data ingestion, identity resolution, unified customer profiles, segmentation, and activation.
- Salesforce development and automation technologies, including Apex, Lightning Web Components, Flow, SOQL/SOSL, Platform Events, and Change Data Capture.
- Salesforce security, identity and access management, permissions, sharing models, environment management, release management, and DevOps practices.
- Enterprise Technology Knowledge: Familiarity with REST/SOAP APIs, API management, microservices, event-driven architecture, CI/CD practices, and cloud-native, hybrid, or multicloud environments.
- Emerging Technology Awareness: Exposure to artificial intelligence, generative AI, intelligent automation, and Salesforce Agentforce is beneficial.
- Industry Experience: Experience in healthcare, health insurance, or another highly regulated industry is preferred.
- Architecture Frameworks and Certifications: Familiarity with enterprise architecture frameworks such as TOGAF and relevant Salesforce or MuleSoft certifications is advantageous.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
#LI-WR1