Carex is partnering with a Financial Services industry partner to hire a Senior Project Manager who will oversee a portfolio of high-impact, enterprise-wide programs and strategic initiatives focused in Costa Rica. This role drives program strategy, execution, governance, and measurable business outcomes while fostering strong partnerships with senior leaders and cross-functional teams. The ideal candidate brings extensive experience leading complex transformation efforts, managing risks and budgets, and influencing stakeholders across a highly matrixed organization. Fluency in Spanish and English is required to support effective communication and collaboration with Spanish-speaking stakeholders.
Duration: 6 months contract, then convert to permanent
Pay rate: $65-75/hr + Carex benefits during contract period
Location: Madison, WI (hybrid)
What You'll Do
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Partner with enterprise planning, governance, and business leaders to define program objectives and ensure alignment with organizational strategies and priorities.
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Develop program charters, business cases, roadmaps, delivery plans, and success measures to guide execution and demonstrate business value.
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Establish and maintain program governance structures, including roles, responsibilities, decision-making protocols, and consistent reporting standards.
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Lead the execution of complex, cross-functional programs, managing scope, timelines, budgets, dependencies, resources, risks, and issues throughout the program lifecycle.
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Drive the adoption and standardization of appropriate delivery methodologies, including Agile and other project management frameworks, to improve execution and accelerate value delivery.
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Identify opportunities to prioritize minimum viable functionality and deliver measurable business value as early as possible.
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Monitor program performance against established objectives, success metrics, financial targets, and expected benefits.
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Develop and maintain program budgets in partnership with Finance, conducting cost-benefit analyses and ensuring financial accountability.
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Proactively identify risks, resolve issues, manage scope changes, and escalate critical decisions to the appropriate stakeholders.
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Communicate program status, performance metrics, risks, and recommendations to senior leadership, business partners, and cross-functional teams.
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Build and maintain productive relationships with executive sponsors, business leaders, shared services partners, and external stakeholders.
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Lead and mentor project managers and cross-functional teams, providing direction, coaching, feedback, and accountability throughout program delivery.
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Facilitate collaboration, resolve conflicts, and build consensus among stakeholders with competing priorities.
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Partner with program delivery leadership to align staffing and resource allocation with program needs.
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Ensure program activities adhere to organizational standards, governance requirements, and applicable regulatory and privacy expectations.
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Oversee program closure, document lessons learned, and facilitate the transition of completed deliverables into ongoing operations.
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Leverage data, business performance metrics, and stakeholder insights to challenge assumptions, identify improvement opportunities, and strengthen decision-making.
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Communicate effectively in both Spanish and English to support stakeholder alignment, program execution, and organizational collaboration.
What You'll Bring
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Bachelor's degree in a related field or equivalent professional experience.
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10+ years of related experience, including 5+ years of recent experience leading large-scale projects, teams, or transformation initiatives involving process improvement, product implementations, or systems development and integration.
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Fluency in Spanish and English, with the ability to communicate complex information clearly and professionally in both languages.
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Proven ability to lead programs and projects throughout their full lifecycle, from initial strategy and planning through execution, measurement, and closure.
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Demonstrated success managing complex programs, cross-functional teams, competing priorities, and enterprise-wide initiatives.
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Strong understanding of program governance, portfolio management, financial oversight, risk management, and change control.
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Experience developing program roadmaps, budgets, business cases, cost-benefit analyses, and measurable success criteria.
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Ability to quickly understand complex business and technology concepts and translate strategic priorities into actionable plans.
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Proven ability to navigate highly matrixed organizations and build trust with senior executives, sponsors, and business stakeholders.
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Strong negotiation, influencing, conflict-resolution, and consensus-building skills.
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Demonstrated leadership abilities, including coaching, mentoring, guiding teams, and driving accountability.
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Strategic thinking and analytical skills, with the ability to translate customer needs, business performance metrics, and organizational priorities into effective delivery plans.
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Results-oriented mindset with the ability to take initiative, exercise sound judgment, and operate independently with minimal direction.
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Excellent written and verbal communication, presentation, and group facilitation skills.
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Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
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Experience with Agile methodologies, program delivery frameworks, and enterprise transformation initiatives preferred.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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