Location: Madison, WI (Hybrid), Remote, or Local
Carex is partnering with an Enterprise SaaS industry partner to hire a Technical Product Manager who will own the strategy, roadmap, and execution of key areas within a mission-critical software platform. This role bridges business strategy and technical execution by partnering closely with engineering, product design, QA, and customer-facing teams to deliver solutions that solve meaningful customer problems. The ideal candidate brings strong technical acumen, proven product management experience, and the ability to balance long-term strategy with day-to-day product decisions in a collaborative, fast-paced environment.
What You’ll Do
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Define and execute product strategy and multi-quarter roadmaps for assigned product areas.
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Partner with engineering, QA, and product design teams to refine requirements, prioritize work, and deliver high-quality product capabilities.
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Write and maintain product requirements, user stories, and acceptance criteria.
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Participate in agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives.
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Make informed prioritization and trade-off decisions while balancing customer needs, technical feasibility, and business objectives.
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Conduct customer discovery through interviews, feedback sessions, and market research to identify opportunities and validate product direction.
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Translate customer insights into actionable product requirements that address underlying business problems.
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Monitor competitive trends and collaborate with internal stakeholders to identify opportunities for product differentiation.
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Own the product lifecycle from discovery and planning through launch, iteration, and end-of-life decisions.
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Develop business cases and present product recommendations to leadership.
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Partner with Sales, Marketing, Customer Success, Support, and channel partners to ensure successful product launches and ongoing enablement.
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Support beta programs and early customer adoption initiatives while incorporating feedback into future product enhancements.
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Define and monitor product success metrics including adoption, engagement, retention, and customer satisfaction.
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Use qualitative and quantitative data to guide product decisions and continuous improvement.
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Represent the product with customers, partners, and internal stakeholders through presentations, advisory boards, and customer engagements.
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Coordinate across cross-functional teams to ensure successful deployment and ongoing product support.
What You’ll Bring
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Bachelor’s degree in Computer Science, Engineering, or another technical discipline, or equivalent combination of education and experience.
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5+ years of experience in Product Management, Technical Product Management, or a related technical role.
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Demonstrated success owning products throughout the full product lifecycle, from discovery through launch and ongoing optimization.
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Experience working within agile software development environments alongside engineering, QA, and design teams.
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Strong technical aptitude with the ability to collaborate effectively on architecture, APIs, integrations, cloud technologies, and technical trade-offs.
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Working knowledge of SaaS product development and modern software delivery practices.
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Experience developing product strategy and communicating roadmaps to both technical and business stakeholders.
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Strong analytical and problem-solving skills with experience using data to drive product decisions.
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Excellent written and verbal communication skills with the ability to translate technical concepts for diverse audiences.
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Experience using AI tools to support product management activities such as research, requirements development, competitive analysis, and decision-making.
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Strong collaboration, organizational, and stakeholder management skills.
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Customer-focused mindset with the ability to identify root problems and prioritize impactful solutions.
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Ability to work independently, manage competing priorities, and make thoughtful decisions in a fast-paced environment.
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Experience with enterprise SaaS products, B2B software, regulated industries, connected devices, mobile applications, or mission-critical technologies is a plus.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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