Carex is partnering with a high growth healthtech startup partner to hire an Sr. Implementation Manager, Nursing to ensure successful deployments and high-impact implementation of nursing-focused solutions with enterprise partners. This role will be the primary point of contact for partners, leading seamless project execution and ensuring deployments exceed partner expectations. The ideal candidate will be an expert in Epic software with a focus in ClinDoc and have s strong sense of change management. This person must be based in MST or PST.
What You'll Do
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Lead customer implementations, serving as the primary point of contact for enterprise partners during initial deployments.
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Drive confidence and trust with partners, ensuring on-time implementations with high satisfaction and successful conversions from pilot to full partnerships.
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Own the creation, coordination, and execution of project plans in collaboration with cross-functional internal and external teams.
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Lead all project phases, including kickoff, technical configuration, testing, clinician training, go-live, and post-live stabilization.
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Identify and proactively manage project risks and issues, developing contingency plans as needed.
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Set a high standard for clear, timely, and transparent project communication with internal and external stakeholders.
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Develop and execute comprehensive testing plans with strategic partners, ensuring issues are tracked, triaged, and resolved with daily testing goals in mind.
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Collaborate with support and operations teams to identify and implement process improvements in a dynamic and scaling environment.
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Participate in building repeatable processes to support an increasing number of concurrent implementations.
What You'll Bring
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Proven track record of successfully managing healthcare technology implementation projects from initiation to completion.
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Strong communication skills with the ability to synthesize complex information concisely.
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Exceptional organizational skills with a keen attention to detail, capable of managing multiple priorities simultaneously.
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Results-driven mindset with a commitment to efficiency, process improvement, and high-quality execution.
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Ability to build strong relationships with partner stakeholders to drive long-term success.
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Proactive problem-solving approach with early escalation when needed and proposed solutions in hand.
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Resourceful, creative, and action-oriented with strong conflict resolution skills.
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3+ years of project management experience, specifically in software deployment and B2B implementations.
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Experience implementing electronic health record systems, including leading through build and testing phases (Epic experience is a strong plus).
Bonus Points If You Have
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Familiarity with systems requiring strict adherence to privacy and security protocols.
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Knowledge of tiered support organizations and escalation processes.
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Experience with Epic ClinDoc.
This role requires up to 20% travel.
The position must be based within Mountain or Pacific time zones.
Compensation
The expected compensation range for this position is $140,000 to $170,000. If the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status
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