Carex is partnering with a health system industry partner to hire an Executive Director – Epic EHR to lead and evolve the organization’s electronic medical record strategy and operations. This position is pivotal in aligning technology with clinical and operational goals, overseeing a team of 60+ analysts across all Epic applications. Reporting directly to the VP & CIO, the Executive Director will work collaboratively with leaders across clinical, financial, and operational domains to deliver high-impact improvements in patient services and enterprise performance.
This is a hybrid position based in Maryland, requiring on-site presence 2–3 days per week at the offices. Relocation assistance is available for those not currently in the region.
What You’ll Do
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Lead the daily operations of the Epic EHR platform, overseeing application analysts and ensuring the delivery of enhancements, upgrades, and maintenance efforts across all modules.
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Collaborate across departments—including clinical, financial, quality, supply chain, and physician management teams—to drive strategic EHR initiatives that improve the patient experience and streamline operations.
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Manage and coach a team of internal staff and external contractors, including Ambulatory and Inpatient application leads and their teams, fostering a collaborative and high-performing culture.
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Maintain and prioritize a strategic roadmap and backlog for EHR enhancements; ensure timely and high-quality project delivery in collaboration with the IT PMO.
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Serve as liaison to the third-party Epic hosting vendor, managing timelines, deliverables, and vendor accountability.
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Provide executive leadership on Epic system governance and long-term strategy, identifying opportunities for refuel efforts, cross-training analysts, and enhancing support models.
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Actively engage in hands-on implementation work alongside leadership responsibilities; this role requires both strategic vision and operational execution.
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Drive improvements in clinical workflows and revenue cycle performance by collaborating with Clinical Informatics and Revenue Cycle teams.
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Help position the organization for growth by designing scalable and adaptable EHR support models based on learnings from other Epic environments.
What You’ll Bring
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Bachelor’s degree in Information Technology, Finance, Public Health Policy, Economics, or a related field; a Master’s degree (MBA, MHA, etc.) is strongly preferred.
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8–20 years of progressive experience in the healthcare industry, with demonstrated leadership in Epic EHR management across clinical and revenue cycle domains.
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Proven experience in a health system environment managing large Epic teams and guiding EHR transformation.
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Hands-on expertise with Epic applications and governance models; familiarity with Epic Refuel or similar optimization efforts is a plus.
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Strong analytical, project management, and communication skills.
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Proficiency with Microsoft Office suite and comfort working in fast-paced, evolving environments.
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Ability to balance high-level strategy with detailed implementation and action.
Compensation
$160,000–$210,000 annually, based on experience and qualifications. Relocation assistance is available.
If the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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