Carex is partnering with a mission driven Wellness / SDoH startup industry partner to hire a State Account Manager based in New York.
Summary
The Account Manager will drive relationship management and growth initiatives across the state of New York, serving as the primary point of contact for Social Care Networks (SCNs) and community-based referral partners. This role will focus on strengthening existing partnerships, earning new SCN contracts, and establishing a strong pipeline of organizations that refer eligible members. Reporting to the VP of Marketing & Member Operations, the Account Manager must be based in New York and able to travel regularly throughout the state.
What You’ll Do
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Act as the lead relationship manager for all contracted and prospective SCNs in New York
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Represent the company at SCN convenings, keeping internal teams informed of updates and changes
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Proactively identify and engage SCNs not currently under contract
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Build a pipeline of member-referring organizations, including FQHCs, healthcare providers, and community-based organizations
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Qualify and engage partner leads through outbound outreach (phone, email, social media), in-person meetings, and events
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Use CRM tools to track and manage partner pipelines from lead to active referral source
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Evaluate referral partners for capacity and performance and identify ways to increase engagement
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Collaborate cross-functionally to improve communication and data sharing with partners
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Align with Member Engagement Coordinators to ensure efficient handoff and support of referred members
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Report regularly on progress toward individual and company-wide goals and OKRs
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Share real-time market insights with internal teams to support product and service refinement
What You’ll Bring
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Minimum of 5 years’ experience in Account Management, Partnership Development, or B2B Sales in a growth-stage organization
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Strong interpersonal and relationship-building skills, both in-person and virtually
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Must reside in New York and be able to travel frequently throughout the state
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Knowledge of the Medicaid landscape, including 1115 waivers and SCN structures
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Demonstrated success working with healthcare providers and community-based organizations
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Understanding of Medicaid-serving populations and their community support ecosystems
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Strong communication, presentation, and CRM skills
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Ability to bridge strategy with on-the-ground implementation
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Results-driven, self-motivated, and comfortable owning performance metrics
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Passion for using food and social interventions to improve the lives of low-income individuals
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Comfortable working in a distributed, remote-first environment
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Thrives in a fast-paced, scaling company environment
Compensation
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Base salary range: $80,000–$120,000
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Company equity
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Fully paid health insurance for you and your family
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Dental and vision insurance
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Unlimited PTO
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401(k) and Roth 401(k) with 3% employer match
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$1,000 home office budget
If the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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