Carex is partnering with a BioTech industry partner to identify an HR Operations Coordinator who will provide functional support to the HR Operations team while delivering a high level of internal and external customer service. This role is responsible for facilitating centralized talent acquisition and employee lifecycle processes, while ensuring data accuracy, compliance, and operational efficiency across HR systems and workflows. This position is based in Madison, WI or can be remote.
Summary
The HR Operations Coordinator supports a wide range of HR processes including onboarding, interview scheduling, employee records management, compliance activities, and HR inquiries. This role plays a key part in maintaining data integrity, supporting system transactions, and ensuring a seamless experience for candidates, employees, and internal stakeholders. Success in this role requires strong organizational skills, attention to detail, adaptability, and a commitment to high-quality service delivery.
What You’ll Do
- Support onboarding, interview scheduling, employment offers, background checks, and offboarding processes
- Assist with logistics and preparation for employee-facing HR activities and new hire tasks
- Enter, audit, and maintain accurate employee and candidate data across HR systems
- Maintain employee records, including filing, retention, and agreement tracking
- Manage HR inbox or case queues, resolving inquiries or escalating as appropriate
- Participate in HR projects and process improvement initiatives
- Ensure compliance with employment laws, regulations, and internal policies
- Handle sensitive and confidential information with discretion and care
- Identify data discrepancies and proactively resolve issues to maintain system integrity
- Build strong relationships across HR and business teams while serving as a reliable resource
- Deliver consistent, high-quality customer service to internal and external stakeholders
- Perform routine and moderately complex administrative tasks with attention to accuracy and process adherence
- Adapt to changing priorities and support evolving HR operational needs
What You’ll Bring
- Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent combination of education and experience
- Foundational knowledge of HR principles, business operations, and administrative processes
- Strong organizational, interpersonal, and problem-solving skills
- Ability to manage multiple priorities and adapt in a fast-paced, evolving environment
- Effective verbal and written communication skills
- Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook
- Experience with HR systems such as Workday or applicant tracking systems preferred
- Familiarity with HR operations, recruitment processes, or employee lifecycle support preferred
- Exposure to agile or scrum methodologies is a plus
- Ability to maintain confidentiality and exercise sound judgment
- Demonstrated ability to work independently with limited supervision while following established processes
- Ability to travel between Madison locations as needed
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.