Are you a Molecular, Cell or Protein Scientist with a PhD and lab experience? Are you looking to either move your sales career forward, or make the step from the lab into sales? This is the role for you!
Our biotech partner is seeking a Scientific Client Representative for a Home-Based scientist in the San Francisco area that will develop strong relationships with clients there. It's critical that you have at least a Bachelor's degree in a science field and have solid lab experience (while earning your degree or after) . *This role will be remote/home-based and will require the individual live in the San Francisco area in order to regularly meet with clients at their site.
A little about the team:
We are a close knit team focused on our clients and supporting one another. Honesty, integrity, mutual respect, open communication, and advocacy are woven into our team values. Our approach is science led, to make sure we are aligning our efforts to best support our clients’ research focus, and develop long-term, consultative relationships. Our team partners closely with nearly every other area of the company, providing a new challenge and learning opportunity every day.
YOUR ROLE: As a Scientific Client Representative, you’ll support and engage with local researchers at institutes in the San Francisco area to align solutions of value to their scientific efforts. You’ll interact with the fascinating folks who utilize our products and you’ll have an ability to help both our team and company learn more about them and their science, building bridges between HQ & researchers. Although you’re a solo act, you’ll never be alone as we have a deep network of overlay teams ready to collaborate with and assist you.
CORE DUTIES:
1. Sales Behaviors:
- Respond to customer requests in a timely manner and leverage the appropriate overlays (Tech Services, North America Marketing (NAM), Customer Service, Field Support Scientist (FSS), Global Clinical Collaborations Manager (GCCM), Clinical Account Consultant (CAC), Strategic Collaborations Management Team (SCMT), Strategic Product Manager (SPM), Strategic Business Unit (SBU), Elite Access, R&D etc.) as necessary to ensure customer satisfaction. Leverage Helix and additional sales channels to serve the client where appropriate.
- Working closely with the Regional/Associate sales manager, determine account list, incorporating a select number of strategic accounts as appropriate.
- Incorporate and execute funnel management for Sales Opportunities.
- Provide technical support by thorough knowledge of product line and effective communication of applications related to the products.
- Work to effectively link unique solutions to meet and exceed requirements of the customer’s business. Apply custom solutions and knowledge about unique (Custom/OEM/ CAS/early access products) solutions can offer customers. Maintain high quality relationship with internal R&D, marketing and operations personnel.
- Act as a company advocate to voice opinions and viewpoints appropriately within and outside our company. Takes a stand for relevant issues and delivers difficult decisions/messages when necessary.
- Works closely with Regional/Associate/sales manager to develop opportunity-based pricing strategies at accounts (quotes, purchasing contracts with discount schedules, freezer programs and stockroom/consignment). In conjunction with the company business units, organize and conduct field-marketing activities such as workshops, focus groups and beta test programs to gain customer feedback.
2. Sales Tools (Outlook/CRM/PowerBI/LinkedIn/Showpad):
- Effectively communicate with customers by ensuring emails are thoughtful, proofread and professional.
- Using dashboards and CRM to maintain appropriate notes in CRM and reassign customers to their appropriate accounts when they move.
- Adhere to branch initiatives by maintaining focus on sales process and associated performance metrics.
- Through training and coaching, develop skills to translate sales opportunities into workable and detailed action plans; demonstrate an understanding of the steps that go into a sales cycle (Funnel Management). Lays out a clear sales plan which includes specific action steps and milestones for managing the sales cycle from beginning to end. Provide completed Blue and Green sheets along with a sales call plan before meetings.
3. Branch Initiatives:
- Customer Touchpoints: Work with appropriate overlays (SPM, SBU, SCMT, NAM, etc.) for alpha/beta testing opportunities as well as Marketing Campaigns (including webinars).
4. Continuous Improvement
- Maintain a working IDP.
- Complete Annual Assessment with Regional Manager.
- Seek out training where appropriate for your job.
5. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others.
6. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
KEY QUALIFICATIONS:
1. Minimum BS or BA (M.S./Ph.D. preferred) in Life Sciences with a focus on hands-on laboratory experience in Molecular Biology, Cell Biology and/or Protein Biochemistry.
2. Strives to incorporate the Core Emotional Social Intelligence (ESI) Principles in their position (Check in with yourself, Listen with empathy, Enhance self-esteem, Look for the good, with discernment, encourage diverse perspectives and Use courage and compassion to say what needs to be said).
3. Flexible in handling change, meeting a standard of excellence, persistent in pursuing goals despite obstacles and setbacks. Self-awareness of how behaviors can affect our colleagues. Keeping disruptive emotions and impulses in check, sensing other’s feelings and perspectives to advocate and voice opinions and viewpoints appropriately within and outside our company.
4. Independently motivated and works well with others.
5. Excellent communication skills (oral/written).
6. Excellent organizational skills.
7. Strong commitment to customer service. Excellent communication, strong analytical and conflict resolution ability.
8. Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), e-mail and the use of the Internet.
If you're looking for a great opportunity apply now!
Questions? Contact Andie Veach at andie@carexscientific.com
About Us
At Carex, We Are Career Matchmakers.
Your ideal career is out there. Carex curates the best opportunities for top candidates and makes it easier for both job seekers and employers to find their ideal fit.
Carex Scientific, a division of Carex Consulting Group, works exclusively with scientists throughout the U.S. and across a spectrum of backgrounds and industries. We are Scientists placing Scientists and focus on building long-term partnerships and helping candidates find their ideal next step. At Carex, Candidates are people and fellow professionals, not metrics.
Carex is a Certified Minority-Owned & Woman-Owned Business. Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.
To see all of our available opportunities, visit Carex at: /candidates/see-job-openings/
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Our partner is looking for a Remote Senior Information Security Analyst’s to be the internal point of contact and administrator for HITRUST certification and maintenance. The Senior Information Security Analyst also generally works to ensure both the partner's platform and the broader team maintain compliance surrounding HIPAA, HITRUST, and general cybersecurity best practices. Working in conjunction with the CTO, the Senior Information Security Analyst develops, refines, and enforces policies and procedures across the organization.
This position reports to the Chief Technology Officer.
Core Responsibilities
- Assessing information risk
- Reporting on and facilitating remediation of identified vulnerabilities for IT security and IT risk across the organization
- Manages the continuous protection of systems and information assets by contributing to or leading teams in the execution and implementation of information security defense improvements involving architecture, processes, tools and automation
- Assists in establishing, reviewing and maintaining security related policies, plans, processes and procedures to contribute toward the protection of critical business functions from disruption due to system failure or unavailability and to ensure enterprise applications have appropriate protections in place
- Collaborates with IT staff and external security vendors to monitor the security posture of all networked systems and leads efforts to take appropriate steps to quickly deal with any identified vulnerabilities
- Provides network and security expertise and guidance for all aspects of information assurance
- Maintains a high level of technical expertise on server/network hardware and software and appropriate security tools
- Assists in the selection, evaluation, and implementation of information system security infrastructure and strategic and operational planning
- Supports efforts to meet HIPAA and HITRUST requirements utilizing established security framework, leading/contributing efforts toward assessment completion and action plan follow through
- Performs duties in compliance with and according to organizational policies and procedures, regulatory requirements and sound business practices.
Knowledge / Skills / Abilities
- Bachelor’s Degree from an accredited university or college in Computer/Information Science/Business required.
- Minimum of six (6) years of technical experience in an enterprise-wide system, network or security-related IT position. Equivalent combination of experience and education (min Bachelors) may be considered.
- Leadership, project management, use of methodology, time management and organizational skills to direct security efforts with the project team.
- Demonstrated ability to lead high visibility projects, to work effectively and carefully under pressure, to meet project deadlines, to learn independently, to communicate effectively with a variety of people and to write well is required.
- Demonstrated ability to work cooperatively and strategically in a team environment with all levels of professional, technical, and administrative staff
- Excellent interpersonal and communication skills
- Ability to deal with highly confidential information and act as a liaison between the Chief Technology Officer, the Data Science teams, and Engineering teams
- Skills to collaborate with and achieve actionable results through and with others
- Ability to build strong and sustainable relationships
We encourage people from historically underrepresented communities in technology to apply, including but not limited to women, people of color, people with disabilities, people of all age brackets, people with complex work and life histories, and those who identify as LGBTQ. We are a distributed team with hubs in the Denver area and Madison. Denver/Boulder is preferred, but candidates living anywhere are encouraged to apply and will not be required to relocate. US work authorization required.