Carex is partnering with a Healthcare industry partner to hire an Onboarding Specialist. This strategic, relationship-focused role is responsible for guiding new clinicians through the pre-start onboarding journey, ensuring a high-touch, compliant, and well-coordinated experience from offer acceptance through Day 1. The Onboarding Specialist serves as the primary point of contact for clinicians while partnering cross-functionally to support operational readiness, timely starts, and a positive onboarding experience.
Location: Remote
Duraton: 4 months+
What You'll Do
- Own the end-to-end onboarding experience for licensed and/or credentialed clinicians from signed offer through start date.
- Serve as the primary point of contact for clinicians, providing proactive communication, guidance, and support throughout onboarding.
- Conduct welcome conversations to introduce onboarding milestones, expectations, and organizational culture.
- Anticipate and resolve onboarding questions, concerns, and barriers that could impact start dates.
- Ensure completion and accuracy of onboarding and compliance requirements, including background checks, I-9 verification, and employment documentation.
- Maintain adherence to onboarding workflows, regulatory standards, and healthcare-related compliance requirements.
- Track onboarding progress and ensure all requirements are completed prior to Day 1.
- Update and maintain records within HRIS and ATS platforms, including systems such as Workday and Salesforce.
- Partner cross-functionally with Credentialing, HR, Recruiting, Training, Marketing, and Operations teams to support onboarding readiness.
- Coordinate dependencies related to licensure, credentialing, training, and operational setup.
- Provide updates to hiring managers and leadership regarding onboarding progress, risks, and potential delays.
- Pull, analyze, and maintain onboarding and hiring data to provide visibility into pipeline health and onboarding trends.
- Develop reports related to hiring status, onboarding progress, and start-date readiness.
- Identify onboarding bottlenecks, delayed starts, or rescind risks and proactively escalate insights to stakeholders.
- Support continuous improvement initiatives focused on onboarding efficiency, clinician experience, and cross-functional collaboration.
- Stay informed on trends, best practices, and compliance requirements related to healthcare and behavioral health onboarding.
What You'll Bring
- Bachelor’s degree in Human Resources, Healthcare Administration, Business, or a related field preferred; equivalent experience considered.
- 2–4 years of experience in onboarding, HR coordination, recruiting coordination, credentialing, healthcare administration, or a related function.
- Experience supporting healthcare or behavioral health clinicians preferred.
- Proficiency with HRIS, ATS, and reporting platforms such as Workday, Salesforce, or similar systems.
- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
- Service-oriented mindset with a focus on delivering a positive onboarding experience.
- Ability to analyze data and communicate insights effectively.
- Excellent verbal and written communication skills.
- Strong attention to detail and commitment to accuracy.
- Ability to maintain confidentiality and professionalism while handling sensitive information.
- Collaborative mindset with strong problem-solving and follow-through capabilities.
- Commitment to equity, inclusion, and supporting behavioral healthcare initiatives.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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