Carex is partnering with a healthcare system partner to hire an Epic Patient Access Team Lead. This hybrid role (1–2 days per week onsite) is open to candidates who reside in VA, WV, MD, DC, PA, or DE. This position blends hands-on systems analyst responsibilities (up to 80% of the time) with team-level supervision and operational leadership. The Applications Team Lead will proactively develop team members, support team wellbeing, and ensure high-quality delivery while contributing to a strong, collaborative brand presence. Must be certified in one of the following: Grand Central, HB, or PB.
What You’ll Do
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Provide direct report management including recruitment, selection, performance reviews, and, when necessary, termination.
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Perform Systems Analyst Senior, II, or III responsibilities for up to 80% of the time.
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Collaborate with Information Systems customers and leadership to resolve competing demands, cross-group conflicts, and sensitive scenarios.
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Partner with the team to develop and assign tasks, manage project execution, communicate progress, and coordinate coverage.
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Proactively develop team talent through performance goals, development plans, and ongoing constructive feedback.
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Contribute to organizational knowledge through knowledge base development, policy input, and documented process creation.
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Estimate and balance resource demands against team capacity to ensure effective project delivery.
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Diagnose and de-escalate team conflicts while maintaining a productive, collaborative environment.
What You’ll Bring
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Minimum of 4 years of experience in information systems, including client-server applications, programming, applications analysis, or equivalent business analysis experience.
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At least 2 years of project management experience.
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Strong working knowledge of application systems and analyst tools.
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One industry-recognized or vendor certification in an application supported by the team (Grand Central, HB, or PB certification required; only one required).
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Demonstrated ability to estimate project effort and manage team capacity effectively.
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Strong interpersonal skills with the ability to resolve conflicts and navigate sensitive situations.
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Technical knowledge related to the team’s area of responsibility.
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Physical ability to perform light work as defined by exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently.
Compensation
$90,000 – $118,000 annually.
If the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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