Carex is collaborating with a fast-growing startup to hire a Global Director of Sales who will spearhead the company’s expansion in the digital marketplace. We are seeking a strategic leader to oversee a team of 8+ sales professionals, including Account Executives (AEs) and Business Development Representatives (BDRs), focused on driving revenue growth and maximizing net revenue retention (NRR). Reporting directly to the VP of Sales, you will be responsible for developing scalable processes, optimizing pipeline management, conducting call reviews, and ensuring the sales team is equipped for peak performance. As demand for our services continues to rise, you will play a pivotal role in guiding the team to exceed client and growth targets.
Work Location:
- This is a hybrid role based in Madison, Wisconsin.
- We are also open to remote candidates who can work effectively with our teams and visit the Madison office regularly.
What You’ll Do:
- Lead and mentor our current team of 6 sales professionals (AEs and BDRs) to consistently achieve revenue growth and retention targets.
- Develop and implement scalable sales playbooks and rev ops updates that drive revenue, improve client retention, and optimize sales processes.
- Conduct regular call reviews and provide structured feedback to improve sales performance.
- Oversee pipeline management, ensuring that opportunities are being effectively tracked, managed, and closed in a timely manner.
- Collaborate with the Performance Management team to identify upsell opportunities and drive expansion within existing accounts.
- Work closely with Revenue Operations to refine sales processes, leverage CRM tools, and streamline operations.
- Provide regular reporting to the VP of Sales on team performance, forecast accuracy, and revenue metrics.
- Improve cross-functional collaboration, ensuring alignment between sales, marketing, and customer success.
How you know you’re being successful:
- Revenue Growth: You ensure that the team consistently hits and exceeds revenue targets through both new business and account expansion.
- Team Development: The sales team grows under your leadership, with improved skills, higher performance metrics, and scalable processes in place.
- Playbook and Rev Ops Adoption: You’ve successfully implemented and fine-tuned sales playbooks and rev ops motions that help the team deliver consistent results across all accounts.
- Improved Client Engagement: Your leadership results in more meaningful and productive client interactions, resulting in higher satisfaction, account expansion, and long-term retention.
What You’ll Bring:
- Experience: Minimum 5+ years of sales leadership experience, with a strong background in managing teams of AEs and BDRs.
- Sales Leadership: Proven ability to lead, mentor, and develop high-performing sales teams, particularly those focused on both new client acquisition and account expansion.
- Sales Process Development: A strong track record of building, refining, and implementing scalable sales processes.
- Rev Ops and Data Acumen: Experience using CRM tools (e.g., HubSpot, Salesforce), sales tools, and using data for decision-making, reporting, and pipeline management.
- Collaboration Skills: Experience working cross-functionally with teams like Marketing, Customer Success, and RevOps to align on company goals.
What we think will improve your chances of success:
- Experience in digital marketing, advertising, or SaaS. While not a requirement, familiarity with digital marketing and performance-based advertising will give you a significant advantage.
- Strong leadership and presentation skills. You’ll be presenting to clients and internal stakeholders, and strong communication skills are critical to success in this role.
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