Carex is partnering with a consumer goods industry partner to identify a highly creative, trend-savvy, and execution-focused Social Media Manager, Content & Operations. This individual will bring social media strategies to life through compelling storytelling, innovative content production, and seamless operational execution. The role is responsible for shaping engaging digital experiences across platforms while ensuring strong alignment with brand strategy, campaign goals, and day-to-day content management. This position requires a creative powerhouse who thrives in fast-paced environments, can translate strategy into action, and confidently demonstrates products on camera to deliver impactful, trend-setting content. Having a dog or access to a dog for social media posts/demonstrations is highly desired.
Contract Length: 12mo
Compensation rate: $25-32/hr
Hybrid in Chicago
What You’ll Do
-
Lead daily social media operations with a strong emphasis on content creation (approximately 60% of role)
-
Create thumb-stopping, platform-native content across Instagram, TikTok, and Facebook, including videography, photography, and static graphic design
-
Develop engaging social media content specifically focused on pet care and filtration products
-
Demonstrate products on camera in an authentic and engaging way (comfort being on camera is essential)
-
Utilize provided software tools along with mobile devices to capture and produce creative, high-quality videos
-
Monitor and manage the brand’s organic social handles, including community engagement and direct message interactions
-
Design static graphics and produce short-form videos while maintaining project timelines and publishing schedules
-
Write compelling captions and support proactive engagement strategies
-
Coordinate content production workflows, including asset requests, approvals, and scheduling
-
Collaborate cross-functionally with internal stakeholders, senior managers, and agency partners to ensure strategic alignment
-
Source and vet creator and user-generated content opportunities aligned with campaign objectives
-
Manage external creator relationships, including contracts, deliverables, timelines, and quality control in partnership with influencer teams as appropriate
-
Plan and execute social media campaigns, track performance, and identify optimization opportunities (approximately 40% of role)
-
Maintain content calendars across platforms to ensure consistency and strategic alignment
-
Monitor trends, emerging formats, and AI-assisted content production tools to inform and elevate content strategy
What You’ll Bring
-
Bachelor’s degree in Marketing, Communications, Design, or a related field preferred
-
2–3+ years of experience in social media management with demonstrated success in campaign execution and operational coordination
-
Proven experience creating social media content across Facebook, Instagram, and TikTok
-
Experience developing content for consumer products, including pet care and filtration products preferred
-
Having a dog or access to a dog for use in social media posts and demonstrations is highly desired
-
Strong graphic design, videography, photography, and video editing skills (Adobe Creative Suite, Canva, CapCut, etc.); portfolio required
-
Experience using social media management tools (Sprinklr preferred)
-
Strong project management skills with the ability to manage multiple priorities, deadlines, and stakeholders
-
Strategic thinker with the ability to translate high-level direction into tactical execution
-
Comfortable interacting with senior managers and cross-functional leaders
-
Self-driven, able to work independently with minimal direction the majority of the time
-
Excellent copywriting and communication skills
-
Deep understanding of social media trends, platform best practices, analytics, and performance reporting
-
Detail-oriented with strong follow-through and accountability
-
Ability to thrive in a fast-paced, collaborative environment
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
#LI-AD1