Senior Client Delivery Project Manager
Location: Chicago, IL or Boston, MA
Summary
Carex is partnering with a IT Consulting industry partner to hire a Senior Client Delivery Project Manager. This role is responsible for leading the successful delivery of complex, client-facing IT projects within a managed services and professional services environment. The Senior Client Delivery Project Manager serves as the primary owner of assigned engagements, driving projects from initiation through completion while ensuring alignment on scope, timeline, quality, and client expectations.
This position is ideal for an experienced project management professional who thrives in fast-paced environments, enjoys building strong client relationships, and excels at leading cross-functional teams through complex technical initiatives.
What You’ll Do
- Own and manage the full lifecycle of client-facing IT projects for midmarket and enterprise clients.
- Serve as the primary point of contact for clients, managing communication, expectations, and delivery outcomes.
- Develop and maintain detailed project plans, schedules, budgets, and milestone tracking.
- Lead cross-functional technical teams and coordinate with third-party vendors to ensure successful project execution.
- Drive project governance through status reporting, risk management, issue resolution, and change control processes.
- Identify and proactively manage project risks, dependencies, and scope changes while maintaining accountability for outcomes.
- Oversee onboarding and transition activities into managed services environments.
- Ensure all project deliverables align with contractual commitments, internal standards, and client expectations.
- Partner with delivery leadership to improve project management methodologies, governance frameworks, and operational consistency.
- Contribute to continuous improvement initiatives across the delivery organization.
What You’ll Bring
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5–8+ years of experience managing client-facing IT projects within an MSP, consulting, or professional services environment.
- Proven experience owning projects end-to-end with direct accountability for delivery success.
- Strong background delivering projects for midmarket and enterprise clients.
- Experience working within an IT solution provider, MSP, VAR, or broader IT channel environment strongly preferred.
- PMP certification or equivalent project management certification preferred.
- Knowledge of IT delivery models including infrastructure, cloud, security, and managed services.
- Experience contributing to PMO development, governance initiatives, or process improvement efforts.
- Strong organizational, communication, stakeholder management, and problem-solving skills.
- Ability to effectively lead cross-functional teams and manage multiple priorities simultaneously.
- Experience with Agile, Scrum, Waterfall, or hybrid project methodologies.
- Proficiency with Microsoft Office Suite and project management tools, preferably Smartsheet.
Compensation
The compensation range for this opportunity is $110,000–$130,000 annually, dependent on experience, skills, and overall alignment with the role. If the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
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