Carex is partnering with a Financial Services industry partner to identify a Senior Program Delivery Lead who will oversee a portfolio of high-impact, highly visible programs across the enterprise. This role is responsible for driving strategic alignment, standardizing delivery frameworks, and ensuring successful execution of complex initiatives. The position is outcome-focused, co-owning program strategy and delivery while balancing speed, quality, risk, budget, and stakeholder engagement.
Summary
The Senior Program Delivery Lead operates at an enterprise level to guide programs from definition through execution and closure. This role partners closely with senior leaders and cross-functional stakeholders to align initiatives with organizational goals, establish governance structures, and deliver measurable business value. The individual will champion consistent delivery standards, foster collaboration across teams, and ensure programs are executed efficiently while maintaining compliance and quality.
What You’ll Do
- Define program objectives in alignment with enterprise strategy and governance
- Partner with stakeholders to develop program charters, business cases, and roadmaps with clear success metrics
- Establish and maintain governance structures, including roles, decision-making protocols, and standardized processes
- Drive stakeholder engagement, ensuring alignment, transparency, and effective communication across all levels
- Oversee program execution, including progress tracking, risk mitigation, issue resolution, and change control
- Accelerate value delivery by focusing on minimum viable functionality and leveraging agile and program management best practices
- Manage program financials in partnership with Finance, including budgeting, forecasting, and cost-benefit analysis
- Monitor and report on program performance, ensuring adherence to timelines, budgets, and defined outcomes
- Lead resource planning and allocation across the program lifecycle
- Facilitate cross-team collaboration and resolve conflicts to maintain forward momentum
- Ensure compliance with organizational, regulatory, and privacy standards
- Oversee program closure, including transition to operational teams and documentation of lessons learned
- Drive continuous improvement through process enhancements and performance insights
- Serve as an objective, data-driven voice to challenge assumptions and highlight risks or opportunities
What You’ll Bring
- Bachelor’s degree in a related field or equivalent experience
- 10+ years of experience, including 5+ years leading large-scale programs, transformations, or complex initiatives
- Demonstrated ability to lead programs across full lifecycle delivery, including process improvement, system implementation, and integration efforts
- Strong strategic thinking skills with the ability to translate business goals into actionable plans
- Proven ability to influence, negotiate, and build trust with senior executives and stakeholders
- Experience operating within highly matrixed organizations and navigating complex dynamics
- Expertise in program governance, risk management, and delivery frameworks (e.g., agile, hybrid models)
- Strong financial acumen, including budgeting, forecasting, and value realization
- Exceptional communication, presentation, and facilitation skills
- Ability to manage ambiguity, drive accountability, and deliver measurable results with minimal direction
- Leadership capabilities including coaching, mentoring, and fostering team development
- Proficiency in Microsoft Office and related tools
Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.
